Why your installation service should be in-house

The installation affects the final result of your flooring appearance and should be done by an in-house team. Read further to understand why.

Hailo Flooring enjoys a 5-star Yelp rating and, as the tagline on our website reads: “Done once, done right.” I’m owner Kevin Enriquez. With 20 years’ experience in the flooring industry, I soon gained a reputation as a highly experienced flooring installer. That led to the inception of Haile Flooring in 2010.

Our showroom is in Rancho Cucamonga, CA. We service the Inland Empire, which is the Southern California region adjacent to Los Angeles, as well as San Bernardino and Riverside Counties. Be sure to ask us about our estimate.

When the store hires installers, it is the owner who has ultimate responsibility for how the work is completed. Shoddy work equals a poor reputation, and an established shop will not have that.

You also know for certain that this is a skilled flooring installer, not someone who just says “Yes, I can do it, I’ve installed a floor before.) If you’ve been happy with the store’s service so far, you most likely will be pleased with the final result.

When work is done by a subcontractor, there are many loopholes and so much confusion. Every floor is different, requiring special tools and skills. Someone may be experienced in one area, but not for your particular needs.

Warranties clearly state detailed guidelines for installation and that, when not followed, it is voided. The professional provider is not only aware of manufacturer instructions, but there is also better communication between departments, stating any concerns or challenges you may have, so there is better safeguarding of your home. You’ll most likely end up spending more money.

Rooms have baseboards, moldings and other protrusions with which to handle. The less experienced installer may over-order, resulting in waste, unnecessary expense and an installation full of wrinkles, bumps, rolls and squeaky joints. Also, who will be ultimately responsible if the person installing gets injured on the job? Finally, ask questions about who does the installation and find out how many of your flooring types (i.e., hardwood, carpet, tile, etc.) they have done. Get fully detailed quotes and be sure the installers are licensed, insured and bonded.